Frequently Asked Questions
Find answers to common questions about our handmade treats
Are your candies made fresh?
Yes, all Hercules Candy products are handcrafted in small batches at our family-owned shop to ensure maximum freshness and quality.
Do you offer sugar-free options?
We offer a selection of sugar-free chocolates and hard candies for those with dietary restrictions. Please check our 'Sugar-Free' category.
How should I store my chocolates?
Chocolates should be stored in a cool, dry place between 65-70°F. Avoid refrigeration, as it can cause 'bloom' or discoloration.
Do you ship during warm weather?
Yes, during summer months we utilize insulated packaging and cold packs to prevent melting during transit.
Are there nuts in your facility?
Yes, we process peanuts and tree nuts in our facility. While we clean equipment between batches, we cannot guarantee a nut-free environment.
Can I place a custom order for an event?
Absolutely! We specialize in party favors and custom gift boxes for weddings, corporate events, and holidays.